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Subject: Re: OT: Web forms that require telephone numbers. Posted on: Tue, 08 Jan 2008 09:09:25 +1100

Craig Welch wrote:
> Sylvia Else said:
>
> >> I keep coming across web forms that cannot be submitted
> >> unless a phone
> >> number has been supplied.
>
> I rather think you will enjoy this one:
> http://thedailywtf.com/Articles/Security-by-Letterhead.aspx
>
>

Yes, that's pretty much par for the course.

I've had ISPs refuse to cancel accounts by email, insisting that I must
call them (on their customer service line, with its built in 1 hour
delay), "for privacy reasons".

However, a fax to their head office usually does the job, a fax being so
much more protecting of privacy than email.

Sylvia.