"_ Prof. Jonez _" wrote in message
news:6ho5q2Fn9oh6U1@mid.individual.net...
> Robert D. wrote:
>> "_ Prof. Jonez _" wrote in message
>> news:6ho3raFn938bU1@mid.individual.net...
>>> Robert D. wrote:
>>>> 5.5
>>>> Someone posted articles that do not adhere to your rules. What do I
>>>> do? That depends on the type of offense:
>>>>
>>>
>>> Why are you spamming, eh jackass?
>>>
>>>
>> 5.5
>> Someone posted articles that do not adhere to your rules. What do I
>> do? That depends on the type of offense:
>
> Can't stop yourself, your OCD commands you, eh?
>
5.5
Someone posted articles that do not adhere to your rules. What do I do?
That depends on the type of offense:
a.. Violation of a newsgroup's charter
Please inform the author about the usual conventions via e-mail first -
especially if there are particular features in addition or contrary to the
usual rules in de.*. If this does not work, simply add that author to the
kill file / the filter of your news reader.
b.. Problems with the content of postings
Please clarify your differences with the author directly or use the kill
file / filter of your news reader. In serious cases you can consider legal
procedures, of course.
c.. Substantial abuse (SPAM, rogue cancel)
Please turn to abuse@individual.net in such cases, attaching at least one
complete article header if possible.
What should an abuse report look like so that it can be dealt with most
efficiently?
d.. Choose or adjust the subject of your mail with care
Put something like "Complaint" or "SPAM:" at the _beginning_ of your
subject line if you keep the original subject of the posting. Otherwise we
might mistake your mail for SPAM and delete it unread.
e.. Mail your abuse report to "abuse@individual.net"
Do NOT mail it to "postmaster" or "webmaster". These services (mail and
www) are taken care of by other people so that your abuse report will need
to be forwarded to us.
f.. Tell us the reason for your complaint
It may be obvious for you, but sometimes it is hard for us to quickly
identify the reason for your complaint if you only send us the article in
question. It helps us a lot if you state briefly what you are complaining
about.
g.. Include the Message-ID
To be able to react quickly we need the Message-ID or (even better) the
entire header of the posting in question. You normally do not need to quote
the body of the article.
h.. One mail is enough
We take care of every abuse report. This usually happens within 24 hours,
but may take a bit longer in some cases. If you send us several mails about
the same "case", you will not speed things up but just give us more work.
|