On Fri, 21 Mar 2008 19:11:30 +0000, Alang
wrote:
>On Fri, 21 Mar 2008 18:38:34 +0000, Cynic
>wrote:
>
>>On Fri, 21 Mar 2008 10:58:01 +0000, Alang
>>wrote:
>>
>>>I recently purchased a 3L box of south african rose from Netto.
>>>Special offer shelf price of 9.99. Got charged 7.99 at the till. I
>>>queried it and was told that was the correct price. Went back and got
>>>another 3 boxes...
>>
>>I wonder whether MM would have complained and demanded to pay the
>>shelf price?
>
>Somehow I doubt it.
>
>This seems to sum it up. Or confuses the issue even more.
>http://www.hants.gov.uk/regulatory/tradingstandards/pricing.html#till
>
>"I selected goods but was asked to pay a higher price at the till.
>What can I do?
>
>When a mistake like this happens, the trader is not obliged to sell
>you the goods at the lower price. He is entitled to withdraw the goods
>from sale until the problem is rectified. You cannot insist on buying
>the goods at the lower price.
>
>However if a trader tries to charge you more for goods which are
>advertised at a lower price, then a misleading price indication could
>be given, which is a criminal offence. If this happens and you are not
>satisfied with the trader's explanation of how it happened then let
>trading standards know."
Well, it's pretty clear from the store manager in question, given the
way he repeatedly said it had happened as a result of an "error", that
he had recently been instructed or schooled accordingly (he termed it
"clarification"), since a few weeks ago exactly the same store readily
accepted they had made a mistake on a different item, but refunded the
difference, as all the other supermarkets continue to do - unless
anyone has counteracting examples from any of them?
MM |