On Sat, 22 Mar 2008 08:40:41 +0000, judithsmith@live.co.uk wrote:
>On Fri, 21 Mar 2008 23:16:40 +0000, Alex Heney
>wrote:
>
>>On Fri, 21 Mar 2008 11:40:24 +0000, judithsmith@live.co.uk wrote:
>>
>>>On Fri, 21 Mar 2008 00:01:38 +0000, Alex Heney
>>>wrote:
>>>
>>>>On Thu, 20 Mar 2008 22:18:53 +0000, Cynic
>>>>wrote:
>>>>
>>>>>On Thu, 20 Mar 2008 20:26:33 +0000, MM wrote:
>>>>>
>>>>>>Thing is, this is the first time a shop has refused point blank to
>>>>>>refund the difference, but at the time I did not know what the
>>>>>>cast-iron legal position is. I'm still not sure, since you and Cynic
>>>>>>appear to hold somewhat differing views. I would think it amazing that
>>>>>>any price label can be wrong "by accident"
>>>>>
>>>>>Why should you think that? It's often a teenager who puts the price
>>>>>stickers on the shelves. If *you* were employed to do so, would you
>>>>>be 100% certain that you wouldn't make a single mistake, day after
>>>>>day, month after month?
>>>>>
>>>>>Incidentally, if the shelf price was higher than the till price (which
>>>>>has happened to me), would you be just as adament that you should pay
>>>>>the shelf price rather than the till price?
>>>>>
>>>>>If not, why not?
>>>>
>>>>Because the law requires otherwise.
>>>>
>>>>The store MUST charge the lower of the two prices, or remove the item
>>>>from sale altogether.
>>>
>>>I believe that you are wrong.
>>>
>>>Mistakes are allowed - put persistent "mistakes" should be drawn to
>>>attention of Trading Standards who will investigate and may prosecute.
>>>You can select an item from the shelf priced at A - go to the till and
>>>be told that the price is B - and that the price on the shelf is
>>>wrong.
>>>
>>>The shop does not have to sell you the item at price A - they can tell
>>>you that it is a mistake and rectify it by putting the correct price
>>>(B) on the shelf.
>>>
>>
>>But they must make sure that no customer has already picked up the
>>item while price A was showing before they correct it.
>
>Whatever makes you say this - any number of people may have picked it
>up.
>
Which is why I said that what they *should* do (but I don't expect any
store to be this anal about it) is to check in some way that nobody
has the item already in their basket/trolley before they put items
back on the shelves at the correct price.
>An item is priced at A (1 pound) on the shelf (incorrectly - the
>correct price is B (ten pounds) ) - any number of people can pick up
>the item - believing that A (1 pound) is the price.
>
>As soon as the shop are made aware of the error, they change the price
>on the shelf to say that the price is B (ten pounds)
>
>You have said :
>>The store MUST charge the lower of the two prices, or remove the item
>>from sale altogether.
>
>You are wrong - the shop are under no obligation to sell the item at
>price A (1 pound) - or to remove the item from sale altogether
They are if they wish to comply with the law.
>
>Every person who arrives at the till and says that they believe that
>the price is A (one pound) is told that it was incorrect - the
>correct price is B (ten pounds) and that this has been corrected on
>the shelf - the customer may take it (at B) or leave it
>
As I have already said, yes this is what is likely to happen in
practice.
>The store decides that they will not allow anyone to buy the item at A
>(1 pound) - and anyone can buy the item at B (ten pounds).
>
>So your are wrong - why not just admit it?
>
Your statements do not make me wrong.
--
Alex Heney, Global Villager
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