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Subject: Re: An idea to help avoid pricing errors in supermarkets Posted on: Tue, 25 Mar 2008 19:27:17 +0000

On Tue, 25 Mar 2008 15:21:52 GMT, "zaax"
wrote:

>Safeways (and morrisons still might) used to have a scanner you picked
>up on the way in, and scanned as you shopped and paid on the way out -
>no check out :)

IIUC they are beginning to lose favour with the supermarkets, and the
"self scan" checkout used instead, where the activities of several
customers are overseen by a staff member as they scan their items, and
checking is also done by having the till ensure that the weight of the
bagged items equals the weight of the scanned items..

The problem has been that customers tend to start off scanning their
items as they shop with complete honesty, but after a while quite a
high percentage of customers decide to skip scanning the odd item,
thinking that if they are chosen for a random check, they can get away
with claiming it was a mistake. Then if not challenged, the number of
"oversights" becomes greater, until the supermarket is losing quite a
bit to the "soft" shoplifting activities.

So whilst initially heralded as a success, supermarkets have since
discovered that customers have been getting progressively more and
more dishonest.

--
Cynic