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Subject: Re: BT call out charge? Posted on: Tue, 25 Mar 2008 19:31:34 +0000

Bob Robertson wrote:
> On Tue, 25 Mar 2008 18:35:10 +0000, nobby wrote:
>
>> we have an intermittent fault on our line and have tested with all
>> extensions/phones disconnected to make sure the problem is on the line. An
>> engineer called a month ago and as the fault wasnt evident when he called we
>> now have a £99+vat charge on the bill.
>
> Perhaps the fault was on your own equipment. BT will charge you if they
> send an engineer out and find this is the case.
>
> Look into that before you cancel the DD and ruin your credit rating.

In other words he should just pay up?

It's a bit of a one sided agreement then?

--
Robbie