On Mon, 24 Mar 2008 15:25:21 +0000, Robbie wrote:
> Gilbert wrote:
>> Hi
>>
>> On 1st November 2007 my wife and I moved abroad and on the following
>> day tenants took possession of the house. The management company took
>> the utility meter readings and informed EDF of the change of status.
>> EDF subsequently billed us for the period 20/09/2007 to 14/01/2008.
>> Despite several calls to them by the management company, during which
>> they have admiited that the error is theirs and promised to sort
>> things out, the demands keep coming culminating in a letter
>> threatening court action, disconnection or the forcible installation
>> of a pre-payment meter.
>>
>> Now I know that incredible ineptitude is not an offence, but how long
>> do we have to put up with this. Would we be within our rights to
>> demand that they waive any charges that we do owe as compensation, or
>> could we treat this as harrassment. How can a company threaten legal
>> action over money that we do not owe.
>>
>> Regards
>
> Contact energywatch
>
> http://www.energywatch.org.uk/
>
> They can get through to the relevant departments rather than just
> customer service staff.
Waste of time. I had a long-running dispute with one of the RECs.
Energywatch made all sorts of noises but totally failed to assist.
--
the dot wanderer at tesco dot net |