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Subject: Re: Confidential letter delivered without an envelope Posted on: Sat, 03 May 2008 16:06:22 GMT

David Jones wrote:
> I've recently had cause to make a complaint to my Council about a noisy
> neighbour.
>
> Today, I received an letter, minus envelope, through my letterbox, from
> an Environmental Health Officer regarding my complaint, which obviously
> shows my name and address as well as the address of the person about
> whom I've complained.
>
> This letter was posted through my letterbox several hours after I had
> already received my post. Whoever posted it did knock first, but I
> couldn't get to the door at the time so I don't know who it was.
>
> The best case scenario is that somehow the letter 'escaped' from the
> envelope in the postman's bag and he delivered it later.
>
> Alternatively, it may have been delivered to the wrong address and
> whoever received it has brought it to me, although that could still be a
> problem if that person is friends with the person I've complained about
> and tells them.
>
> The worst case scenario is that it was delivered to the person about
> whom I've complained and he now knows.
>
> Obviously, without knowing whose fault this is, it's hard for me to know
> who to be angry with. The two most likely possibilities that I can
> imagine are that a) the Council use cheap envelopes that don't stick
> very well (I know this because the ones they include for replies always
> require sticking down with sellotape!) and this resulted in the envelope
> coming unstuck and the letter falling out into the postman's bag or b)
> the postman delivered the letter to the wrong address.
>
> Is there anything I can do to find out what happened so that I can
> complain to the appropriate people and know who to hold accountable if I
> suffer any repurcussions?
>
> One sentence in the letter even says "Your identity will remain
> confidential" which is rather ironic!

Report this to the sender and ask them to investigate.

--
Sue