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Subject: Re: Tracing 999 calls from a mobile phone Posted on: Fri, 9 May 2008 08:46:14 +0100


wrote in message
news:060832af-e881-422d-8201-6fafb2056207@l42g2000hsc.googlegroups.com...
> Not sure this is the correct group for posting this message, but here
> goes anyway:
>
> This afternoon I saw what appeared to be an armed robbery at a
> jewellers in a quaint Sus. town (hence ny "name"). Around 100 other
> people watched it take place with me. Once the alleged "offenders"
> had gone into the shop, I dialled 999 on my mobile from the relatively
> safe distance of about 30ft....

So, according to the local news, did quite a few other people, which is why
you didn't get through immediately.

> Anyway, apolgies for all the pre-amble, my main point was: when one
> makes a 999 call from a mobile phone, then why the chuff does the
> operator simply not ask where one is? ...

Because the operator does not need to know. I know from experience that, had
you spoken to the Police, that is when you would have been asked where you
were. However, that is only in case you are able to give them a more
accurate location than they get from the phone system. The emergency
services have to be able to respond even when people don't know where they
are or circumstances prevent them from being able to give a useful
description.

Colin Bignell