"Craig Coope" wrote in message
news:l6u724l539k8jb42424mjo0qbankhm19q8@4ax.com...
> Hi,
>
> For over a year now I've been having problems with my water company
> Servern Trent. They are useless. Last May I got a massive bill and
> they sent someone out to look for a leak. They couldn't find one but
> said they will do more checks. 4 months went by I think and got
> another bill for an extortionate amount. I phoned them back and they
> couldn't answer why no one got back to me in 4 months. They put my
> accounton hold, sent people out and then again don't get back to me.
> My account comes off hold and I get red letters. The idiots kept
> passing my case between the leakage dept and billing dept and neither
> would do anything about it. I then get black letters threatening me
> with court action (even though they know there is a problem and even
> though I've been paying them the odd £180 every few months to keep it
> fair). Finally they tell my landlord to find the leak that they can't.
> This guy spends 6 weekeneds digging up my garden and guess what? Turns
> out the leak is on my Neighbour's supply. The meters are the front of
> the house were never connected up correctly (25 years). This was
> ultimatley Servern Trent's responsibility to make sure the correct
> meter reads the correct house.
>
> Turns out that in 2005 ST had been called to the propery as it was
> suspected their was a crossed supply couldn't couldn't find any
> evidence! They came back a couple of months ago and finally agreed
> that it was. I've been getting the neighbours' bills and it was their
> leak. The ST idoits are still sitting on their thumbs. It's been
> atleast a month and a half since they found out about the crossed
> supply.
>
> Anyway sorry to ramble on. My question is: has my credit rating
> already been affected by the red and black letters from Severn Trent?
> If so how can I go about correcting it as I NEVER miss my bill
> payments for anything.
>
By far the best way to find out is to check for yourself. Get your credit
report from Experian or Equifax.
|