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Subject: Re: 5 month old carpet Posted on: Mon, 12 May 2008 22:01:50 +0100

On Mon, 12 May 2008 19:11:26 GMT, Palindrome wrote:

>ramrod wrote:
>> Hi
>>
>> I bought a Lounge Carpet in Dec 08, had it fitted by their fitters.
>> cost in all, just under £1000
>>
>> In March 08 I noticed, what looked like a stain near the window
>> area.... called the carpet company .. the sent an independant (...??)
>> person to look at the carpet.
>>
>> His report stated the stain was a cause of
>> "photosynthesis" ...... ???? and said in was a natural occurrance.
>>
>> The carpet company say they do not have a case to answer.... ie stain
>> by natural cause !
>>
>> Where do I stand ... and what can I say to them, to possibly make
>> them have a change of mind..
>>
>> Look forward to some replies...
>>
>
>Possibly he meant "photo-degradation"?
>
>".. it should also be remembered that carpets are subject to wear and
>sunlight damage. The continuous combined action of wear and tear and
>ultraviolet light on carpet (and upholstery) fibres removes dyes
>resulting in colour loss, scores and scratches fibre surfaces and causes
>loss of fibre content giving carpet (and upholstery) fabric surfaces
>differences in appearances from area to area. The resulting apparent
>discolouration is sometimes mistaken for soiling or staining and is
>referred to as “apparent soiling”."
>
>It used to be the bane of owners of old cottages with old glass in the
>windows - the thickness variations produced light patterns on the carpet
>that eventually ended up as patches of discolouration.
>
>Is it possible that the "stains" are on parts of the carpet that catch
>the full strength of the sun? If so, it could be just an unwise choice
>of carpet for the location ..Did anyone advise you that it was
>colour-fast in bright sunlight?

IMO, if it is not colour-fast under the light from a window over only
5 months, then it is not fit for purpose.
--
Alex Heney, Global Villager
Trees hit cars only in self-defence.
To reply by email, my address is alexATheneyDOTplusDOTcom