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Re: 5 month old carpet Posted on: Mon, 12 May 2008 22:30:07 GMT

Alex Heney wrote:
> On Mon, 12 May 2008 19:11:26 GMT, Palindrome wrote:
>
>> ramrod wrote:
>>> Hi
>>>
>>> I bought a Lounge Carpet in Dec 08, had it fitted by their fitters.
>>> cost in all, just under £1000
>>>
>>> In March 08 I noticed, what looked like a stain near the window
>>> area.... called the carpet company .. the sent an independant (...??)
>>> person to look at the carpet.
>>>
>>> His report stated the stain was a cause of
>>> "photosynthesis" ...... ???? and said in was a natural occurrance.
>>>
>>> The carpet company say they do not have a case to answer.... ie stain
>>> by natural cause !
>>>
>>> Where do I stand ... and what can I say to them, to possibly make
>>> them have a change of mind..
>>>
>>> Look forward to some replies...
>>>
>> Possibly he meant "photo-degradation"?
>>
>> ".. it should also be remembered that carpets are subject to wear and
>> sunlight damage. The continuous combined action of wear and tear and
>> ultraviolet light on carpet (and upholstery) fibres removes dyes
>> resulting in colour loss, scores and scratches fibre surfaces and causes
>> loss of fibre content giving carpet (and upholstery) fabric surfaces
>> differences in appearances from area to area. The resulting apparent
>> discolouration is sometimes mistaken for soiling or staining and is
>> referred to as “apparent soiling”."
>>
>> It used to be the bane of owners of old cottages with old glass in the
>> windows - the thickness variations produced light patterns on the carpet
>> that eventually ended up as patches of discolouration.
>>
>> Is it possible that the "stains" are on parts of the carpet that catch
>> the full strength of the sun? If so, it could be just an unwise choice
>> of carpet for the location ..Did anyone advise you that it was
>> colour-fast in bright sunlight?
>
> IMO, if it is not colour-fast under the light from a window over only
> 5 months, then it is not fit for purpose.


ISTR that there are problems with carpets and sunlight for places like
conservatories, that get a great deal of sun and for places which give
small areas of intense sunlight, surrounded by carpet that gets no
sunlight at all.

I would agree with you that, if this is just a normal room, with normal
amounts of sunlight and shade, that there shouldn't have been a problem.

However, if the location was discussed with the staff and they
recommended this carpet..

Give me a nice big-patterned carpet, thick enough to lose a pack of
corgis in, any day. Oh, and a sheepskin rug in front of the fire ;)


--
Sue
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