"Peter Crosland" wrote in message
news:mZudney22JCul7HVnZ2dnUVZ8uKdnZ2d@plusnet...
>> On a holiday recently in The US we booked two trips via "Travelocity On
>> Vacation in Las Vegas", the first a Grand Canyon tour and the other a
>> coach trip . The first went ok but we were unable to complete the second
>> as the coach broke down. We paid by credit card, $700 for the Grand
>> Canyon and $110 for the coach trip, making a total of £400 for both
>> trips. I have emailed travelocity 4 times regarding a refund but they
>> have ignored my request so what are my rights if I approach my credit
>> card supplier (MBNA).
>> Travelocity were acting as agents for the tour operators and did not
>> supply the transport, only the tickets for it.
>
>
> You can claim from your credit card company. More details here
>
> http://www.bbc.co.uk/consumer/guides_to/credit_liability.shtml
>
> Peter Crosland
>
Thanks for that Peter - much obliged.
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