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Subject: Re: Faulty goods - what are my rights? Posted on: Tue, 20 May 2008 09:14:53 +0100


"Cynic" wrote in message
news:87g334hnvfl83od5jtvlsrci8pvr4stu3n@4ax.com...
> On Mon, 19 May 2008 17:30:36 +0100, "The Todal"
> wrote:
>
>>When my x-box gets its Red Lights of Doom again later this year - as I
>>know
>>it will, for the third time and barely a year after purchase - I shall be
>>suing Currys for a full refund. I'll let you know how I get on.
>
> That's a different thing altogether. After many attempts to repair or
> replace have failed, it would be reasonable to conclude that the goods
> are not fit for purpose due to a *design* fault - and so neither
> repair nor replacement can correct the situation, therefore refund
> (probably less an amount proportional to the use you have had out of
> it) is the only option.

No, it is in fact the same thing. An inherent fault that becomes apparent
months after purchase. I *could* have demanded a refund but chose to do it
their way and opt for the repair. My reason, of course, was that there was
only one x-box with only one manufacturer, and if I want my kids to have an
X-box I have to put up with a poor design. But if I bought something else
such as a DAB hi-fi, and it displayed a latent defect after 2 months, I'd
demand a refund (and sue if necessary) because there are plenty of other
makes.

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